Private policy

H2EXPERIENCE UNIPESSOAL LIMITADA, with headquarters at Edifício D. Nuno, Praceta D. Nuno Álvares Pereira, n.º 20, 3rd floor, Sala DO District: Porto County: Matosinhos Parish: Matosinhos and Leça da Palmeira, Portugal, geral@h2eportugal.com, legal person number 516995146 and AMI license No. 21578,  is the holder of this website. The use of www.h2eportugal.com  acknowledges the general terms and conditions listed below and described. Your acceptance is absolutely indispensable to the use of the services and information provided herein. If you do not agree with them, you must immediately cease using this Website.

 www.h2eportugal.com is an online service with the purpose of distributing information about properties suitable for sale, lease, exchange or transfer as well as to disclose and promote the respective characteristics and conditions of the same including the respective price.

 H2EXPERIENCE UNIPESSOAL LIMITADA reserves the right, at any time, without prior notice and with immediate effect, to change, add, update, delete, partially or totally, these Terms and Conditions of Use and Privacy Policy. Guaranteeing, in any circumstance, the quality, safety, legality, veracity and accuracy of the information of the respective properties and offers on the website published. You should periodically check the page of these Terms and Conditions of Use and Privacy Policy to confirm that any updates or changes have been made. If you do not agree with any of these you should not use this Website.

Use of the Website

Users who visit the Website can access and read all the content contained therein, without the need to register personal data or information. However, only registered users or with the submission of completed forms for scheduling visits or requests for business contacts will be contacted and informed about the properties and services available through the email address or telephone previously submitted in their own forms. They will receive updates and information about the services and properties available in H2EXPERIENCE UNIPESSOAL LIMITADA H2E - House Hunting Experience, in case they have previously accepted in the respective registration or submitted form, communication for this purpose.

This Website, or any of our services, shall not be used:

• For any reason or purpose that is unlawful, defamatory, offensive, harmful, abusive, invasive of another's privacy, or objectionable;
• In a way that may impair or disrupt this Website or any of our services, or the peaceful use by other users;
• To transmit viruses or other malicious coding that may damage or disrupt computer equipment or system (hardware or software) or telecommunications equipment;
• In a way that may offend others or harm H2EXPERIENCE UNIPESSOAL LIMITADA, namely, send or make available any content that is illegal, false, misleading, threatening, malicious, abusive, defamatory, libelous, invasive of privacy, harmful or that may adversely affect the image or activity of H2EXPERIENCE UNIPESSOAL LIMITADA ;
• To promote any type of commercial activity, or to send or make available information or content that belongs to third parties and that you do not have the right to use, such as, for example, content protected by the copyright of third parties or content that contains personal data of third parties.

In general, the User must use the Website responsibly, prudently and carefully, and must not disturb or damage the continuity or integrity of the same.

H2EXPERIENCE UNIPESSOAL LIMITADA  is not responsible for any direct, indirect and/or negligent damages arising from the use of the information contained in this Website or the Website itself as well as from the harmful or disruptive conduct of the User.

Information and contents of this website

All contents and information published on this website are the responsibility of H2EXPERIENCE UNIPESSOAL LIMITADA  which ensures the veracity and transparency of the same. Striving to offer useful information, updated and adjusted to reality. However, it may not be correct or completely up to date. In this regard, we cannot be held responsible for any actions taken as a result of or based on the information contained in or provided by this Website, whether in an action of contract, negligence or other tort. Through geral@h2eportugal.com you can always send your suggestions or errata.

H2EXPERIENCE UNIPESSOAL LIMITADA reserves the right to move, change, delete the Website, or content thereof (including the content of registered users, if applicable), at any time and for any reason. You must therefore keep a copy of any content you submit to the Website that you wish to keep. Once you have uploaded the content, you can choose to delete the content at any time.

If you wish to report your concerns regarding any content available on this site, please send an email directly to geral@h2eportugal.com.

Data logging

It is allowed to register the data of all users interested in receiving information or scheduling a visit about a certain property or service announced and published herein.

Registration or completion of forms is free of charge.

To register as a user interested in a particular offer, property or service you must fill out the form and select the desired one: appointment to visit or request for information.

The personal data of each user will be kept as long as the subscription and / or requests of the user are active, in order to improve the services offered, so that after their expiration they will be depersonalized and not identifiable.

You are allowed to question the data and may request the deletion of the data, rectification, updating or completing the same. These requests should be forwarded to geral@h2eportugal.com.

We suggest consulting the Privacy Policy of this Website.

Use of Hyperlinks

The content of this Website may include Hyperlinks (hyperlinks) to other Sites that are not operated by H2EXPERIENCE UNIPESSOAL LIMITADA.  H2EXPERIENCE UNIPESSOAL LIMITADA is not responsible for the content of any other Website, including those that give access to this or whose access has been obtained through our Website.

  H2EXPERIENCE UNIPESSOAL LIMITADA does not endorse any Linked Sites or the products/services that are provided on those Sites. The content on linked sites may change over time. It is recommended that you check the terms and policies of the Linked Sites.

By providing on this Website a hyperlink to an external Website, H2EXPERIENCE UNIPESSOAL LIMITADA does so in good faith that it contains or may contain relevant information additional to that presented on its own Website. The existence of such a hyperlink does not imply or imply its review and approval by H2EXPERIENCE UNIPESSOAL LIMITADA - in certain instances, a hyperlink may lead you to access a Website that presents information contradictory to that presented on our Website or to another belonging to  H2EXPERIENCE UNIPESSOAL LIMITADA  or its subsidiaries.

Our Responsibility and Contacts

 H2EXPERIENCE UNIPESSOAL LIMITADA is not responsible for direct, indirect or specific loss or damage or any other consequences arising from the access or use of this Website, nor from any information contained therein. Nevertheless, we are available to discuss with the user the implications of any question that may arise, and you should contact us through our website at www.h2eportugal.com (contacts), through the address in the D. Nuno Building, Praceta D. Nuno Álvares Pereira, no. 20, 3rd floor, Room DO District: Porto County: Matosinhos Parish: Matosinhos and Leça da Palmeira, Portugal, from our phone +351 936473949,  or through the email address geral@h2eportugal.com.

By accessing our contact area, the user is accepting that the information you provide to us, through this contact, will be held by H2EXPERIENCE UNIPESSOAL LIMITADA, which may use it in the terms it deems most appropriate, with no place, under any circumstances, to any right or payment in your favor for such use.

To the fullest extent permitted by law, all warranties, express or implied, charges or guarantees, representations and other terms and conditions of any kind relating to this Website or subject matter not contained in these Terms and Conditions are expressly excluded.

Nothing in these Terms of Use excludes, restricts or modifies any right or remedy, or any warranties, or other term or condition, implied or imposed by any law that cannot be legally excluded or limited. This may include legislation regarding the rights of the Consumer, in Portuguese territory, which contains guarantees that protect Consumers of goods and services in certain circumstances.

The liability of one party to another party is reduced to the extent that the acts or omissions of the other party, or those of a third party, contribute to or cause such liability.

Although we have taken the corresponding actions to keep this Website free of computer viruses or other harmful coding, we cannot guarantee that this will be the case. You should therefore use security software, updated at all times, to protect your computer from such malicious software.

While we make every commercially reasonable effort to keep this Website available, we do not warrant that it will be accessible or available on a constant time basis or that access will not be interrupted or error-free.

 H2EXPERIENCE UNIPESSOAL LIMITADA is the entity responsible for the collection and processing of personal data. It respects the privacy of all users and undertakes to protect all information submitted by each user in accordance with national and Community legislation in force.

All users can browse this website without the obligation to make or submit any data registration. When you submit your data, if you wish to receive news, campaigns or others associated with real estate or our services in addition to the commercial communications requested by you, we ask you to agree to the sending of the same.

The provision of personal data is only necessary in the event that you wish to make an appointment to visit, a request for information or a request for contact and will always be guaranteed, in accordance with the law, the right of access, rectification and cancellation of any data provided, and that right may be exercised in writing, at any time, through the email geral@h2eportugal.com or by clicking on the link to terminate the subscription, at the bottom of the email.

Data logging

We collect personal information, through the voluntary completion of the appropriate forms available for scheduling visits, requests for information about real estate or services and contact requests.

By contacting us via e-mail, subscribing to free information, you oblige us to collect your e-mail address, name and other specific personal identification data, usually translated by the name and contact number.

When requesting sensitive personal data, we will ensure that its collection and use will be made in strict compliance with the legislation applicable to the collection and protection of data. If we wish to use your personal data beyond the purposes set out initially, we will ask for your consent. You may choose in advance to give such consent at the time of the initial collection of data.

Data collected automatically

Visitors' domains and IP addresses are automatically registered. This information does not identify the user, but only the computer used to access the site. This data is analyzed globally to verify where in the world the site is being used, in order to ensure its coverage, allowing our service to the user to be improved. The personal data of each user are not subject to collection and analysis in this process.

Data Retention

The data will be kept while the user's subscription is active, in order to improve the services offered, so that after its expiration it will be depersonalized and non-identifiable. Additional information about the user will only be collected in addition to those mentioned above for contractual purposes adjacent to the activity of real estate brokerage.

Access to personal data

To request clarification about access to personal data, or for the clarification of questions related to the data privacy policy, practiced at H2EXPERIENCE UNIPESSOAL LIMITADA , contact us through the e-mail geral@h2eportugal.com, or use the following postal address: Edifício D. Nuno, Praceta D. Nuno Álvares Pereira, n.º 20, 3rd floor, Sala DO, District: Porto Concelho:  Matosinhos Parish: Matosinhos and Leça da Palmeira,  Portugal. We will provide you with a copy of the personal data we hold about you within a maximum period of 40 days from your request made to this website; for this purpose, proof of identification will be required. You are allowed to question the data and, where appropriate, you can: delete the data, rectify it, amend it or complete it. We reserve the right to refuse to provide a copy of your personal data, obliging us to provide a justification for this decision. You may object to our decision to refuse to provide a copy with your personal data.

Revelation and choice of the visitor

The user may cease subscribing to their registration at any time, which is a simple process. By providing your personal data at the beginning, we provide you with the procedures for its cancellation, either through a link or by providing an email address geral@h2eportugal.com. By making your personal data available for purposes other than those indicated, we offer you the opportunity to give your prior consent.

Safety

Security policies, rules and technical measures have been implemented to protect the personal data under our control, which are fully in accordance with the data protection legislation, appropriate to the jurisdiction applicable to the website. Security measures are designed to prevent unauthorized access, improper use, unauthorized modifications, and unlawful accidental destruction or loss.

Privacy compliance/compliance

Our privacy policy is in accordance with the applicable Portuguese legislation, namely Law no. 67/98, of 26/10. Data protection legislation is subject to review, so we recommend that you regularly consult our privacy statement. For this purpose only, you can consult the website www.cnpd.pt. This website complies with national and Community legislation. The Portuguese courts shall have exclusive jurisdiction over any dispute arising from the use of this website.

Hyperlinks

The websites of H2EXPERIENCE UNIPESSOAL LIMITADA may provide links to external websites for your convenience and information. By accessing these links you will leave the websites of H2EXPERIENCE UNIPESSOAL LIMITADA , therefore,  H2EXPERIENCE UNIPESSOAL LIMITADA:

does not control these websites or their privacy policies, which may differ from those of H2EXPERIENCE UNIPESSOAL LIMITADA;

does not approve of or represent these sites. The Privacy Statement of H2EXPERIENCE UNIPESSOAL LIMITADA does not cover the personal data that may be transferred by the user to websites external to H2EXPERIENCE UNIPESSOAL LIMITADA

We recommend that you review the privacy policies of any company before submitting your personal information. Some third-party companies may choose to share your personal information with H2EXPERIENCE UNIPESSOAL LIMITADA, so this sharing will be governed by that company's privacy policy.